Privacy Policy for CozyXSuri

Effective Date: November 23, 2024

At CozyXSuri, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://cozyxsuri.com) and make purchases. By using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we handle your data.

1. Information We Collect

We collect information to provide you with a better shopping experience. The types of personal data we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment information (credit card or other payment details).
  • Account Information: Username, password, and any other data you provide when creating an account on our website.
  • Order Information: Details of products you have purchased, including transaction history.
  • Technical Data: IP address, browser type, device information, and information about your interactions with our website (such as pages viewed, search queries, and time spent on the site).
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, improve site functionality, and personalize your preferences. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Process Orders: We use your contact and payment details to process and fulfill your orders, deliver products, and provide customer support.
  • To Improve Our Services: We analyze user behavior to understand your preferences, improve our website, and enhance your shopping experience.
  • To Communicate With You: We may use your email address to send order confirmations, shipping updates, promotional offers, and customer service communications. You can opt-out of marketing emails at any time by clicking “unsubscribe” in the email or contacting us.
  • For Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We take the security of your personal information seriously. To protect your data, we use the following security measures:

  • Encryption: All sensitive payment information is transmitted using Secure Sockets Layer (SSL) encryption to prevent unauthorized access.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Secure Servers: Our website is hosted on secure servers that are protected by firewalls and other security protocols to prevent data breaches.

However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your personal information with trusted third-party vendors, such as payment processors, shipping companies, and email service providers, to fulfill your orders and improve our services. These third parties are required to protect your information and are prohibited from using it for other purposes.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your personal data if required by law or in response to legal requests (such as subpoenas, court orders, or government investigations).

5. Your Rights and Choices

You have the right to control how we use your personal information. This includes:

  • Accessing Your Data: You can request a copy of the personal data we hold about you at any time.
  • Correcting or Updating Information: If you believe the personal data we hold is incorrect or outdated, you can update your information by logging into your account or contacting us.
  • Deleting Your Data: You can request that we delete your personal data, subject to certain legal exceptions (such as retaining records for compliance or legal purposes).
  • Opting Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Children’s Privacy

CozyXSuri does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information. If you are a parent or guardian and believe we have collected personal data from your child, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by CozyXSuri. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

Thank you for trusting CozyXSuri with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.